Privacy Policy

We collect the following types of information to provide you with insights and optimization suggestions:

• Store Metadata: Basic information about your store configuration, themes, and settings
• Product Information: We might store product catalogs, descriptions, and pricing
• Policy Content: We might store your store policies, FAQs, and customer service information
• Usage Analytics: App usage patterns, feature interactions, and performance metrics
• MCP Server Data: Diagnostic information and AI agent interaction logs

Important: We do not collect or store your customers' personal data, payment information, or any sensitive customer details unless explicitly needed for troubleshooting and with your express permission.

We use the collected data for the following purposes:

• Service Delivery: Power MCP diagnostics, FAQ completion, and AI agent simulation
• Store Optimization: Provide personalized recommendations and insights
• Feature Enhancement: Improve our AI models and platform capabilities
• Technical Support: Troubleshoot issues and provide customer assistance
• Security: Monitor for fraudulent activity and ensure platform security

Your data is used exclusively to enhance your store experience and is never shared with third parties for marketing or commercial purposes.

We implement industry-standard security measures to protect your data:

• End-to-end encryption for data transmission
• Secure cloud infrastructure with regular security audits
• Access controls and authentication protocols
• Regular backup and disaster recovery procedures

We retain your data only as long as necessary to provide our services and comply with legal obligations:

• Active Data: Retained while your account is active and for legitimate business purposes
• Backup Data: Automatically purged according to our backup retention schedule
• Analytics Data: Anonymized and aggregated for up to 2 years for service improvement

You may request data deletion at any time by contacting our support team. We will process deletion requests within 30 days, subject to legal and contractual obligations.

StoreAgent Kit integrates with various e-commerce platforms and AI services. We ensure all third-party partners maintain equivalent privacy and security standards:

• Shopify (for store data access)
• OpenAI and other AI service providers (for natural language processing)
• Cloud infrastructure providers (AWS, Cloudflare)
• Analytics and monitoring services

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your data for specific purposes

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us: